Community account
Hello,
I signed up a couple of months ago but never received the confirmation email.
If I try to create a new account with the same email address, but a different
handle it is denied with this error message: "A user with that email already
exists".
When I click on the 'lost password' link and enter my email address nothing
happens, i.e. no email arrives. In fact I never received *any* email from the
community registration.
How should I proceed? Is there someone I can contact directly regarding this
matter?
Rainer
On Sat, Apr 18, 2009 at 3:49 AM, Rainer Bauer <usenet@munnin.com> wrote:
Hello,
I signed up a couple of months ago but never received the confirmation email.
If I try to create a new account with the same email address, but a different
handle it is denied with this error message: "A user with that email already
exists".
The mailing lists don't support user names, just email addresses.
Where exactly are you signing up?
Hello Scott,
Saturday, April 18, 2009, 4:21:29 PM, you wrote:
SM> On Sat, Apr 18, 2009 at 3:49 AM, Rainer Bauer <usenet@munnin.com> wrote:
Hello,
I signed up a couple of months ago but never received the confirmation email.
If I try to create a new account with the same email address, but a different
handle it is denied with this error message: "A user with that email already
exists".
SM> The mailing lists don't support user names, just email addresses.
Yes, I know. I was talking about a community account.
SM> Where exactly are you signing up?
Here: <http://www.postgresql.org/community/signup>
Rainer
On Sat, Apr 18, 2009 at 8:27 AM, Rainer Bauer <usenet@munnin.com> wrote:
Hello Scott,
Saturday, April 18, 2009, 4:21:29 PM, you wrote:
SM> On Sat, Apr 18, 2009 at 3:49 AM, Rainer Bauer <usenet@munnin.com> wrote:
Hello,
I signed up a couple of months ago but never received the confirmation email.
If I try to create a new account with the same email address, but a different
handle it is denied with this error message: "A user with that email already
exists".SM> The mailing lists don't support user names, just email addresses.
Yes, I know. I was talking about a community account.
SM> Where exactly are you signing up?
Ahh, ok. I'd guess that you got an email and anti-spam software ate
it? Just guessing.
Scott Marlowe <scott.marlowe@gmail.com> writes:
On Sat, Apr 18, 2009 at 8:27 AM, Rainer Bauer <usenet@munnin.com> wrote:
I signed up a couple of months ago but never received the confirmation email.
If I try to create a new account with the same email address, but a different
handle it is denied with this error message: "A user with that email already
exists".SM> The mailing lists don't support user names, just email addresses.
Yes, I know. I was talking about a community account.
SM> Where exactly are you signing up?
Ahh, ok. I'd guess that you got an email and anti-spam software ate
it? Just guessing.
Seems like there should at least be some way to re-send the confirmation
email. Can anyone on pgsql-www help?
regards, tom lane
Import Notes
Reply to msg id not found: dcc563d10904180942n923fb76p36````b92a9270e53bda@mail.gmail.com
Rainer Bauer wrote:
Hello,
I signed up a couple of months ago but never received the confirmation email.
If I try to create a new account with the same email address, but a different
handle it is denied with this error message: "A user with that email already
exists".When I click on the 'lost password' link and enter my email address nothing
happens, i.e. no email arrives. In fact I never received *any* email from the
community registration.How should I proceed? Is there someone I can contact directly regarding this
matter?
Hi!
This belongs on pgslq-www, not -general - let's move it over there.
I've looked through our logs and it seems we are the victims of your
antispam system. I assume you are trying to register as
inquiry@munnin.com? That's the only email I see us trying to deliver to
in that domain. What I have for that one is:
Apr 18 09:34:30 wwwmaster sendmail[68907]: n3I9YOYN068904:
to=<inquiry@munnin.com>, ctladdr=<www@wwwmaster.postgresql.org> (80/80),
delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=30647,
relay=mailin.dcpserver.de. [80.252.97.204], dsn=4.3.0, stat=Deferred:
451-AF-Greylist: Sender Domain has no MX
repeated a couple of times, up to:
Apr 19 03:06:56 wwwmaster sendmail[4515]: n3I9YOYN068904:
to=<inquiry@munnin.com>, ctladdr=<www@wwwmaster.postgresql.org> (80/80),
delay=17:32:32, xdelay=00:00:12, mailer=esmtp, pri=120647,
relay=mailin3.dcpserver.de. [80.252.97.102], dsn=4.3.0, stat=Deferred:
451-AF-Greylist: Sender Domain has no MX
So we are trying to deliver this to your domain, but appear to be
repeatedly graylisted by the different MX machines. And when we try
again, we're put back on the graylist again.
We are trying to send from @wwwmaster.postgresql.org, which doesn't have
an MX record, that's true. This is because it's an A record, which means
it doesn't *need* an MX. So it appears your mailserver is misconfigured
in this regard.
You need to have the email system give us at least a chance to get off
the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org
domain.
//Magnus
Hello Magnus,
Sunday, April 19, 2009, 11:05:49 AM, you wrote:
MH> I assume you are trying to register as inquiry@munnin.com?
Yep.
MH> So we are trying to deliver this to your domain, but appear to be
MH> repeatedly graylisted by the different MX machines. And when we try
MH> again, we're put back on the graylist again.
MH> We are trying to send from @wwwmaster.postgresql.org, which doesn't have
MH> an MX record, that's true. This is because it's an A record, which means
MH> it doesn't *need* an MX. So it appears your mailserver is misconfigured
MH> in this regard.
MH> You need to have the email system give us at least a chance to get off
MH> the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org
MH> domain.
Thanks for the info. I have contacted my provider regarding this issue.
Rainer
Hello Magnus,
Sunday, April 19, 2009, 11:05:49 AM, you wrote:
MH> You need to have the email system give us at least a chance to get off
MH> the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org
MH> domain.
It was whitelisted and works now like a charm. Thanks, Magnus!
I suppose there is no way to display an error message to the user if
the email cannot be delivered?
Rainer
Scott Marlowe wrote:
On Sat, Apr 18, 2009 at 8:27 AM, Rainer Bauer <usenet@munnin.com> wrote:
Hello Scott,
Saturday, April 18, 2009, 4:21:29 PM, you wrote:
SM> On Sat, Apr 18, 2009 at 3:49 AM, Rainer Bauer <usenet@munnin.com> wrote:
Hello,
I signed up a couple of months ago but never received the confirmation email.
If I try to create a new account with the same email address, but a different
handle it is denied with this error message: "A user with that email already
exists".SM> The mailing lists don't support user names, just email addresses.
Yes, I know. I was talking about a community account.
SM> Where exactly are you signing up?
Ahh, ok. I'd guess that you got an email and anti-spam software ate
it? Just guessing.
FYI, I tried to sign up yesterday and saw the message get caught by
Postgrey at 09:18 then delivered at 20:06 when a second try to deliver
was made.
Most other servers greylisted get back within a few minutes. The
Postgrey delay/backoff is set for 60 seconds.
\\||/
Rod
--
Rainer Bauer wrote:
Hello Magnus,
Sunday, April 19, 2009, 11:05:49 AM, you wrote:
MH> You need to have the email system give us at least a chance to get off
MH> the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org
MH> domain.It was whitelisted and works now like a charm. Thanks, Magnus!
I suppose there is no way to display an error message to the user if
the email cannot be delivered?
Not really. We deliver the email to the mailserver - at that point it
leaves the control of the application. It *can* be done, but that would
take a lot of more work - we'd basically have to implement our own
mailserver functionality...
//Magnus