BUG #4915: installation failure: Failure to set permissions on the installed files

Started by Ahren Reedalmost 17 years ago4 messagesbugs
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#1Ahren Reed
aareed@nps.edu

The following bug has been logged online:

Bug reference: 4915
Logged by: Ahren Reed
Email address: aareed@nps.edu
PostgreSQL version: 8.0.0
Operating system: Windows XP
Description: installation failure: Failure to set permissions on the
installed files
Details:

I am using the Crossbow install package called "MoteViewSetup_1.2.B.exe"
that came on my Crossbow System Support CD. MoteView installs PostgreSQL
8.0. The problem is that the installation fails with the following
message:

PostgreSQL 8.0.0-rcl
! Failed to set permissions on the installed files. Please see the logfile
'C:\Program Files\PostgreSQL\8.0.0-rcl\tmp\pgperm.log'

The log file (pgperm.log) has the following message:
"No mapping between account names and security IDs was done."

The account I am using has Administrator permissions. Is this an issue with
Symantec AntiVirus? I have that running on the system. It's the "corporate
version" 10.1.8.8000

I have tried installing the PostgreSQL software with the Symantec services
stopped, and it still doesn't install.

I have checked the Security tab on the Program Files folder where the
PostgreSQL folder resides, and I have Full Control on all the permissions.

Not sure why I keep getting this "Failed to set permissions on the installed
files" error. What's going on?

#2Bruce Momjian
bruce@momjian.us
In reply to: Ahren Reed (#1)
Re: BUG #4915: installation failure: Failure to set permissions on the installed files

That is an installer error so you will have to report it to MoteView or
Crossbow.

---------------------------------------------------------------------------

Ahren Reed wrote:

The following bug has been logged online:

Bug reference: 4915
Logged by: Ahren Reed
Email address: aareed@nps.edu
PostgreSQL version: 8.0.0
Operating system: Windows XP
Description: installation failure: Failure to set permissions on the
installed files
Details:

I am using the Crossbow install package called "MoteViewSetup_1.2.B.exe"
that came on my Crossbow System Support CD. MoteView installs PostgreSQL
8.0. The problem is that the installation fails with the following
message:

PostgreSQL 8.0.0-rcl
! Failed to set permissions on the installed files. Please see the logfile
'C:\Program Files\PostgreSQL\8.0.0-rcl\tmp\pgperm.log'

The log file (pgperm.log) has the following message:
"No mapping between account names and security IDs was done."

The account I am using has Administrator permissions. Is this an issue with
Symantec AntiVirus? I have that running on the system. It's the "corporate
version" 10.1.8.8000

I have tried installing the PostgreSQL software with the Symantec services
stopped, and it still doesn't install.

I have checked the Security tab on the Program Files folder where the
PostgreSQL folder resides, and I have Full Control on all the permissions.

Not sure why I keep getting this "Failed to set permissions on the installed
files" error. What's going on?

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Bruce Momjian <bruce@momjian.us> http://momjian.us
EnterpriseDB http://enterprisedb.com

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#3Tom Lane
tgl@sss.pgh.pa.us
In reply to: Ahren Reed (#1)
Re: BUG #4915: installation failure: Failure to set permissions on the installed files

"Ahren Reed" <aareed@nps.edu> writes:

PostgreSQL version: 8.0.0
Operating system: Windows XP
Description: installation failure: Failure to set permissions on the
installed files

I am using the Crossbow install package called "MoteViewSetup_1.2.B.exe"
that came on my Crossbow System Support CD. MoteView installs PostgreSQL
8.0.

We desupported 8.0.x on Windows quite a long time ago. The oldest PG
release that is considered sufficiently un-buggy on Windows to be
supportable is 8.2.x, and even there x had better be in the double
digits. If Crossbow is really still shipping 8.0.0-rc1 and expecting
people to rely on it, that borders on criminal negligence. Holler at
them to ship something non-obsolete. In the meantime, you might see
if you can install a current release off our website and get MoteView
to work with that.

regards, tom lane

#4Alvaro Herrera
alvherre@2ndquadrant.com
In reply to: Bruce Momjian (#2)
Re: BUG #4915: installation failure: Failure to set permissions on the installed files

Bruce Momjian wrote:

That is an installer error so you will have to report it to MoteView or
Crossbow.

But in any case, if you are getting something as old as 8.0.0-rc1, you
are being scammed.

---------------------------------------------------------------------------

Ahren Reed wrote:

I am using the Crossbow install package called "MoteViewSetup_1.2.B.exe"
that came on my Crossbow System Support CD. MoteView installs PostgreSQL
8.0. The problem is that the installation fails with the following
message:

PostgreSQL 8.0.0-rcl
! Failed to set permissions on the installed files. Please see the logfile
'C:\Program Files\PostgreSQL\8.0.0-rcl\tmp\pgperm.log'

--
Alvaro Herrera http://www.CommandPrompt.com/
PostgreSQL Replication, Consulting, Custom Development, 24x7 support