Error floating-point exception on postgresql installer

Started by Wiler Coelho Jr.about 9 years ago9 messagesbugs

wiler.listas@gmail.com

about 9 years ago

Hello,

when i try to run postgresql-9.6.2-3-linux.run downloaded from
https://www.enterprisedb.com/downloads/postgres-postgresql-downloads#linux,
I got the error:

Floating point exception (core dumped)

Could anyone help me?

trt@l45225:~/Downloads$ uname -a
Linux l45225 4.8.0-41-generic #44~16.04.1-Ubuntu SMP Fri Mar 3 17:11:16 UTC
2017 x86_64 x86_64 x86_64 GNU/Linux

trt@l45225:~/Downloads$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.2 LTS
Release: 16.04
Codename: xenial

Thanks in advance,

Wiler

Wiler Coelho Jr.

wiler.listas@gmail.com

about 9 years ago

In reply to: Wiler Coelho Jr. (#1)

Re: Error floating-point exception on postgresql installer

Hello,

I've got the following reply from: "EnterpriseDB Customer Support":

" Hello Wiler,

Hope you are doing well.

As we can see you are installing postgresql 9.6 on Ubuntu 16.04 which
is not supported by EDB, so we are not able to provide support on this.

Please find below link which tells you about the supoorted platform for
Postgresql:

https://www.enterprisedb.com/services/edb-supported-products-and-platforms

We recommend you to use supported platform to install postgresql.

Hope this helps."

So, there's no workaround?

Thanks in advance.

Wiler

On Tue, Mar 14, 2017 at 2:32 PM, Wiler Coelho Jr. <wiler.listas@gmail.com>
wrote:

Show quoted text

Hello,

when i try to run postgresql-9.6.2-3-linux.run downloaded from
https://www.enterprisedb.com/downloads/postgres-postgresql-downloads#linux,
I got the error:

Floating point exception (core dumped)

Could anyone help me?

trt@l45225:~/Downloads$ uname -a
Linux l45225 4.8.0-41-generic #44~16.04.1-Ubuntu SMP Fri Mar 3 17:11:16
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

trt@l45225:~/Downloads$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.2 LTS
Release: 16.04
Codename: xenial

Thanks in advance,

Wiler

Dave Page

dpage@pgadmin.org

about 9 years ago

In reply to: Wiler Coelho Jr. (#2)

Re: Error floating-point exception on postgresql installer

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:

Hello,

I've got the following reply from: "EnterpriseDB Customer Support":

" Hello Wiler,

Hope you are doing well.

As we can see you are installing postgresql 9.6 on Ubuntu 16.04 which is
not supported by EDB, so we are not able to provide support on this.

Please find below link which tells you about the supoorted platform for
Postgresql:

https://www.enterprisedb.com/services/edb-supported-products-and-platforms

We recommend you to use supported platform to install postgresql.

Hope this helps."

So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--
Sent via pgsql-bugs mailing list (pgsql-bugs@postgresql.org)
To make changes to your subscription:
http://www.postgresql.org/mailpref/pgsql-bugs

Sandeep Thakkar

sandeep.thakkar@enterprisedb.com

about 9 years ago

In reply to: Dave Page (#3)

Re: Error floating-point exception on postgresql installer

Hi Wiler,

Could you run the installer with the command line option "--debugtrace
debug.txt" and send us 'debug.txt'?

On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage@pgadmin.org> wrote:

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:

Hello,

I've got the following reply from: "EnterpriseDB Customer Support":

" Hello Wiler,

Hope you are doing well.

As we can see you are installing postgresql 9.6 on Ubuntu 16.04

which is

not supported by EDB, so we are not able to provide support on this.

Please find below link which tells you about the supoorted platform

for

Postgresql:

https://www.enterprisedb.com/services/edb-supported-

products-and-platforms

We recommend you to use supported platform to install postgresql.

Hope this helps."

So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--
Sandeep Thakkar
EDB

Wiler Coelho Jr.

wiler.listas@gmail.com

about 9 years ago

In reply to: Sandeep Thakkar (#4)

Re: Error floating-point exception on postgresql installer

Hello Sandeep,

I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace debug.txt",
and no debug.txt file was created.

But, I managed to install with success using "--mode gtk", "--mode
xwindow",and "--mode text", so the problem is caused by QT.

"sudo apt list --installed | grep qt" returned this list:

appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64
[installed]
libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64
[installed]
libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64 [installed]
liboxideqt-qmlplugin/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtcore0/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1
amd64 [installed]
liboxideqtquick0/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1
amd64 [installed]
libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64
[installed]
libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64 [installed]
libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64
[installed]
oxideqt-codecs/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1
amd64 [installed]
qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64
[installed]
qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1 amd64
[installed]
qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now
1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
qtdeclarative5-unity-action-plugin/xenial,now
1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64 [installed]

Best regards,

Wiler

On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Show quoted text

Hi Wiler,

Could you run the installer with the command line option "--debugtrace
debug.txt" and send us 'debug.txt'?

On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage@pgadmin.org> wrote:

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:

Hello,

I've got the following reply from: "EnterpriseDB Customer Support":

" Hello Wiler,

Hope you are doing well.

As we can see you are installing postgresql 9.6 on Ubuntu 16.04

which is

not supported by EDB, so we are not able to provide support on this.

Please find below link which tells you about the supoorted platform

for

Postgresql:

https://www.enterprisedb.com/services/edb-supported-products

-and-platforms

We recommend you to use supported platform to install postgresql.

Hope this helps."

So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--
Sandeep Thakkar
EDB

Sandeep Thakkar

sandeep.thakkar@enterprisedb.com

about 9 years ago

In reply to: Wiler Coelho Jr. (#5)

Re: Error floating-point exception on postgresql installer

'qt' mode requires X11 libraries and that may be missing on your system.
Can you please check if libX11*.so exists on your machine?

On Wed, Mar 15, 2017 at 10:47 PM, Wiler Coelho Jr. <wiler.listas@gmail.com>
wrote:

Hello Sandeep,

I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace debug.txt",
and no debug.txt file was created.

But, I managed to install with success using "--mode gtk", "--mode
xwindow",and "--mode text", so the problem is caused by QT.

"sudo apt list --installed | grep qt" returned this list:

appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64
[installed]
libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64
[installed]
libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64 [installed]
liboxideqt-qmlplugin/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtcore0/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtquick0/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64
[installed]
libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64 [installed]
libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64
[installed]
oxideqt-codecs/xenial-updates,xenial-security,now 1.20.4-0ubuntu0.16.04.1
amd64 [installed]
qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64
[installed]
qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64
[installed]
qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1
amd64 [installed]
qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now
1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
qtdeclarative5-unity-action-plugin/xenial,now
1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64
[installed]

Best regards,

Wiler

On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Hi Wiler,

Could you run the installer with the command line option "--debugtrace
debug.txt" and send us 'debug.txt'?

On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage@pgadmin.org> wrote:

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:

Hello,

I've got the following reply from: "EnterpriseDB Customer Support":

" Hello Wiler,

Hope you are doing well.

As we can see you are installing postgresql 9.6 on Ubuntu 16.04

which is

not supported by EDB, so we are not able to provide support on this.

Please find below link which tells you about the supoorted

platform for

Postgresql:

https://www.enterprisedb.com/services/edb-supported-products

-and-platforms

We recommend you to use supported platform to install postgresql.

Hope this helps."

So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--
Sandeep Thakkar
EDB

--
Sandeep Thakkar
EDB

Wiler Coelho Jr.

wiler.listas@gmail.com

about 9 years ago

In reply to: Sandeep Thakkar (#6)

Re: Error floating-point exception on postgresql installer

Hello,

trt@l45225:~$ sudo apt list --installed | grep x11

brltty-x11/xenial-updates,now 5.3.1-2ubuntu2.1 amd64 [installed,automatic]
dbus-x11/xenial-updates,now 1.10.6-1ubuntu3.3 amd64 [installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libva-x11-1/xenial,now 1.7.0-1 amd64 [installed,automatic]
libx11-6/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
libx11-data/xenial,xenial,now 2:1.6.3-1ubuntu2 all [installed]
libx11-protocol-perl/xenial,xenial,now 0.56-7 all [installed]
libx11-xcb1/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
libxkbcommon-x11-0/xenial,now 0.5.0-1ubuntu2 amd64 [installed]
pulseaudio-module-x11/xenial-updates,now 1:8.0-0ubuntu3.2 amd64 [installed]
signon-ui-x11/xenial,now 0.17+16.04.20151125-0ubuntu1 amd64 [installed]
x11-apps/xenial,now 7.7+5+nmu1ubuntu1 amd64 [installed]
x11-common/xenial,xenial,now 1:7.7+13ubuntu3 all [installed]
x11-session-utils/xenial,now 7.7+2 amd64 [installed]
x11-utils/xenial,now 7.7+3 amd64 [installed]
x11-xkb-utils/xenial,now 7.7+2 amd64 [installed]
x11-xserver-utils/xenial,now 7.7+7 amd64 [installed]

On Thu, Mar 16, 2017 at 9:57 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Show quoted text

Hi

'qt' mode requires X11 libraries and that may be missing on your system.
Can you please check if libX11*.so exists on your machine?

On Wed, Mar 15, 2017 at 10:47 PM, Wiler Coelho Jr. <wiler.listas@gmail.com

wrote:

Hello Sandeep,

I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace debug.txt",
and no debug.txt file was created.

But, I managed to install with success using "--mode gtk", "--mode
xwindow",and "--mode text", so the problem is caused by QT.

"sudo apt list --installed | grep qt" returned this list:

appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64
[installed]
libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64
[installed]
libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64 [installed]
libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64 [installed]
liboxideqt-qmlplugin/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtcore0/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtquick0/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64
[installed]
libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64 [installed]
libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1
amd64 [installed]
oxideqt-codecs/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64
[installed]
qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64
[installed]
qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1
amd64 [installed]
qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64
[installed]
qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now
1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
qtdeclarative5-unity-action-plugin/xenial,now
1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64
[installed]

Best regards,

Wiler

On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Hi Wiler,

Could you run the installer with the command line option "--debugtrace
debug.txt" and send us 'debug.txt'?

On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage@pgadmin.org> wrote:

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:

Hello,

I've got the following reply from: "EnterpriseDB Customer Support":

" Hello Wiler,

Hope you are doing well.

As we can see you are installing postgresql 9.6 on Ubuntu 16.04

which is

not supported by EDB, so we are not able to provide support on this.

Please find below link which tells you about the supoorted

platform for

Postgresql:

https://www.enterprisedb.com/services/edb-supported-products

-and-platforms

We recommend you to use supported platform to install postgresql.

Hope this helps."

So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--
Sandeep Thakkar
EDB

--
Sandeep Thakkar
EDB

Sandeep Thakkar

sandeep.thakkar@enterprisedb.com

about 9 years ago

In reply to: Wiler Coelho Jr. (#7)

Re: Error floating-point exception on postgresql installer

Can you please check if the following libs are present on your system.
Please install the missing if any, and reinstall the installer in qt mode.

libXrender.so.1
libXext.so.6
libX11.so.6
libz.so.1
libdl.so.2
libpthread.so.0
libfontconfig.so.1
libfreetype.so.6
libm.so.6
libc.so.6
libxcb.so.1
libexpat.so.1
libpng12.so.0
libXau.so.6
libXdmcp.so.6

On Thu, Mar 16, 2017 at 7:43 PM, Wiler Coelho Jr. <wiler.listas@gmail.com>
wrote:

Hello,

trt@l45225:~$ sudo apt list --installed | grep x11

brltty-x11/xenial-updates,now 5.3.1-2ubuntu2.1 amd64 [installed,automatic]
dbus-x11/xenial-updates,now 1.10.6-1ubuntu3.3 amd64 [installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libva-x11-1/xenial,now 1.7.0-1 amd64 [installed,automatic]
libx11-6/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
libx11-data/xenial,xenial,now 2:1.6.3-1ubuntu2 all [installed]
libx11-protocol-perl/xenial,xenial,now 0.56-7 all [installed]
libx11-xcb1/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
libxkbcommon-x11-0/xenial,now 0.5.0-1ubuntu2 amd64 [installed]
pulseaudio-module-x11/xenial-updates,now 1:8.0-0ubuntu3.2 amd64
[installed]
signon-ui-x11/xenial,now 0.17+16.04.20151125-0ubuntu1 amd64 [installed]
x11-apps/xenial,now 7.7+5+nmu1ubuntu1 amd64 [installed]
x11-common/xenial,xenial,now 1:7.7+13ubuntu3 all [installed]
x11-session-utils/xenial,now 7.7+2 amd64 [installed]
x11-utils/xenial,now 7.7+3 amd64 [installed]
x11-xkb-utils/xenial,now 7.7+2 amd64 [installed]
x11-xserver-utils/xenial,now 7.7+7 amd64 [installed]

On Thu, Mar 16, 2017 at 9:57 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Hi

'qt' mode requires X11 libraries and that may be missing on your system.
Can you please check if libX11*.so exists on your machine?

On Wed, Mar 15, 2017 at 10:47 PM, Wiler Coelho Jr. <
wiler.listas@gmail.com> wrote:

Hello Sandeep,

I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace
debug.txt", and no debug.txt file was created.

But, I managed to install with success using "--mode gtk", "--mode
xwindow",and "--mode text", so the problem is caused by QT.

"sudo apt list --installed | grep qt" returned this list:

appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64
[installed]
libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64
[installed]
libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64
[installed]
libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64
[installed]
libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64 [installed]
liboxideqt-qmlplugin/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtcore0/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtquick0/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64
[installed]
libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64 [installed]
libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1
amd64 [installed]
oxideqt-codecs/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64
[installed]
qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64
[installed]
qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64
[installed]
qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1
amd64 [installed]
qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64
[installed]
qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now
1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
qtdeclarative5-unity-action-plugin/xenial,now
1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64
[installed]

Best regards,

Wiler

On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Hi Wiler,

Could you run the installer with the command line option "--debugtrace
debug.txt" and send us 'debug.txt'?

On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage@pgadmin.org> wrote:

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:

Hello,

I've got the following reply from: "EnterpriseDB Customer Support":

" Hello Wiler,

Hope you are doing well.

As we can see you are installing postgresql 9.6 on Ubuntu 16.04

which is

not supported by EDB, so we are not able to provide support on this.

Please find below link which tells you about the supoorted

platform for

Postgresql:

https://www.enterprisedb.com/services/edb-supported-products

-and-platforms

We recommend you to use supported platform to install postgresql.

Hope this helps."

So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--
Sandeep Thakkar
EDB

--
Sandeep Thakkar
EDB

--
Sandeep Thakkar
EDB

Wiler Coelho Jr.

wiler.listas@gmail.com

about 9 years ago

In reply to: Sandeep Thakkar (#8)

Re: Error floating-point exception on postgresql installer

Hello Sandeep,

all of these libs are already installed:

libXrender.so.1

/usr/lib/x86_64-linux-gnu/libXrender.so.1
/usr/lib/x86_64-linux-gnu/libXrender.so.1.3.0

libXext.so.6

/usr/lib/x86_64-linux-gnu/libXext.so.6
/usr/lib/x86_64-linux-gnu/libXext.so.6.4.0

libX11.so.6

/usr/lib/x86_64-linux-gnu/libX11.so.6
/usr/lib/x86_64-linux-gnu/libX11.so.6.3.0

libz.so.1

/lib/x86_64-linux-gnu/libz.so.1
/lib/x86_64-linux-gnu/libz.so.1.2.8

libdl.so.2

/lib/x86_64-linux-gnu/libdl.so.2

libpthread.so.0

/lib/x86_64-linux-gnu/libpthread.so.0

libfontconfig.so.1

/usr/lib/x86_64-linux-gnu/libfontconfig.so.1
/usr/lib/x86_64-linux-gnu/libfontconfig.so.1.9.0

libfreetype.so.6

/usr/lib/x86_64-linux-gnu/libfreetype.so.6
/usr/lib/x86_64-linux-gnu/libfreetype.so.6.12.1

libm.so.6

/lib/x86_64-linux-gnu/libm.so.6

libc.so.6

/usr/lib/x86_64-linux-gnu/libxcb.so.1
/usr/lib/x86_64-linux-gnu/libxcb.so.1.1.0

libxcb.so.1

/usr/lib/x86_64-linux-gnu/libxcb.so.1
/usr/lib/x86_64-linux-gnu/libxcb.so.1.1.0

libexpat.so.1
/lib/x86_64-linux-gnu/libexpat.so.1
/lib/x86_64-linux-gnu/libexpat.so.1.6.0

libpng12.so.0

/lib/x86_64-linux-gnu/libpng12.so.0
/lib/x86_64-linux-gnu/libpng12.so.0.54.0
/usr/lib/x86_64-linux-gnu/libpng12.so.0

libXau.so.6

/usr/lib/x86_64-linux-gnu/libXau.so.6
/usr/lib/x86_64-linux-gnu/libXau.so.6.0.0

libXdmcp.so.6

/usr/lib/x86_64-linux-gnu/libXdmcp.so.6
/usr/lib/x86_64-linux-gnu/libXdmcp.so.6.0.0

On Mon, Mar 20, 2017 at 7:31 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Show quoted text

Can you please check if the following libs are present on your system.
Please install the missing if any, and reinstall the installer in qt mode.

libXrender.so.1
libXext.so.6
libX11.so.6
libz.so.1
libdl.so.2
libpthread.so.0
libfontconfig.so.1
libfreetype.so.6
libm.so.6
libc.so.6
libxcb.so.1
libexpat.so.1
libpng12.so.0
libXau.so.6
libXdmcp.so.6

On Thu, Mar 16, 2017 at 7:43 PM, Wiler Coelho Jr. <wiler.listas@gmail.com>
wrote:

Hello,

trt@l45225:~$ sudo apt list --installed | grep x11

brltty-x11/xenial-updates,now 5.3.1-2ubuntu2.1 amd64 [installed,automatic]
dbus-x11/xenial-updates,now 1.10.6-1ubuntu3.3 amd64 [installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libva-x11-1/xenial,now 1.7.0-1 amd64 [installed,automatic]
libx11-6/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
libx11-data/xenial,xenial,now 2:1.6.3-1ubuntu2 all [installed]
libx11-protocol-perl/xenial,xenial,now 0.56-7 all [installed]
libx11-xcb1/xenial,now 2:1.6.3-1ubuntu2 amd64 [installed]
libxkbcommon-x11-0/xenial,now 0.5.0-1ubuntu2 amd64 [installed]
pulseaudio-module-x11/xenial-updates,now 1:8.0-0ubuntu3.2 amd64
[installed]
signon-ui-x11/xenial,now 0.17+16.04.20151125-0ubuntu1 amd64 [installed]
x11-apps/xenial,now 7.7+5+nmu1ubuntu1 amd64 [installed]
x11-common/xenial,xenial,now 1:7.7+13ubuntu3 all [installed]
x11-session-utils/xenial,now 7.7+2 amd64 [installed]
x11-utils/xenial,now 7.7+3 amd64 [installed]
x11-xkb-utils/xenial,now 7.7+2 amd64 [installed]
x11-xserver-utils/xenial,now 7.7+7 amd64 [installed]

On Thu, Mar 16, 2017 at 9:57 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Hi

'qt' mode requires X11 libraries and that may be missing on your system.
Can you please check if libX11*.so exists on your machine?

On Wed, Mar 15, 2017 at 10:47 PM, Wiler Coelho Jr. <
wiler.listas@gmail.com> wrote:

Hello Sandeep,

I ran: "sudo ./postgresql-9.6.2-3-linux-x64.run --debugtrace
debug.txt", and no debug.txt file was created.

But, I managed to install with success using "--mode gtk", "--mode
xwindow",and "--mode text", so the problem is caused by QT.

"sudo apt list --installed | grep qt" returned this list:

appmenu-qt/xenial,now 0.2.7+14.04.20140305-0ubuntu2 amd64 [installed]
appmenu-qt5/xenial-updates,now 0.3.0+16.04.20170216-0ubuntu1 amd64
[installed]
libaccounts-qt5-1/xenial,now 1.14+16.04.20151106.1-0ubuntu1 amd64
[installed]
libdbusmenu-qt2/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64
[installed]
libdbusmenu-qt5/xenial,now 0.9.3+16.04.20160218-0ubuntu1 amd64
[installed]
libgsettings-qt1/xenial,now 0.1+16.04.20160329-0ubuntu1 amd64
[installed]
liboxideqt-qmlplugin/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtcore0/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
liboxideqtquick0/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
libqt4-dbus/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-declarative/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-network/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-script/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-sql-sqlite/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xml/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt4-xmlpatterns/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqt5core5a/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5dbus5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5feedback5/xenial,now 5.0~git20130529-0ubuntu13 amd64 [installed]
libqt5gui5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5multimedia5/xenial,now 5.5.1-4ubuntu2 amd64 [installed]
libqt5network5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5opengl5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5organizer5/xenial,now 5.0~git20140515~29475884-0ubuntu20 amd64
[installed]
libqt5positioning5/xenial,now 5.5.1-3ubuntu1 amd64 [installed]
libqt5printsupport5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5qml5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quick5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5quicktest5/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
libqt5sql5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5sql5-sqlite/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5svg5/xenial,now 5.5.1-2build1 amd64 [installed]
libqt5test5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqt5webkit5/xenial,now 5.5.1+dfsg-2ubuntu1 amd64 [installed]
libqt5widgets5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64
[installed]
libqt5x11extras5/xenial,now 5.5.1-3build1 amd64 [installed,automatic]
libqt5xml5/xenial-updates,now 5.5.1+dfsg-16ubuntu7.2 amd64 [installed]
libqtcore4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtdbus4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libqtgui4/xenial,now 4:4.8.7+dfsg-5ubuntu2 amd64 [installed]
libsignon-qt5-1/xenial,now 8.58+16.04.20151106-0ubuntu1 amd64
[installed]
libunity-action-qt1/xenial,now 1.1.0+14.04.20140304-0ubuntu2~gcc5.1
amd64 [installed]
oxideqt-codecs/xenial-updates,xenial-security,now
1.20.4-0ubuntu0.16.04.1 amd64 [installed]
qml-module-qt-labs-folderlistmodel/xenial,now 5.5.1-2ubuntu6 amd64
[installed]
qml-module-qt-labs-settings/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtfeedback/xenial,now 5.0~git20130529-0ubuntu13 amd64
[installed]
qml-module-qtgraphicaleffects/xenial,now 5.5.1-1ubuntu1 amd64
[installed]
qml-module-qtquick-layouts/xenial,now 5.5.1-1ubuntu1 amd64 [installed]
qml-module-qtquick-window2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qtquick2/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qml-module-qttest/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qt-at-spi/xenial,now 0.4.0-3 amd64 [installed]
qtchooser/xenial,now 52-gae5eeef-2build1~gcc5.2 amd64 [installed]
qtcore4-l10n/xenial,xenial,now 4:4.8.7+dfsg-5ubuntu2 all [installed]
qtdeclarative5-accounts-plugin/xenial,now 0.6+16.04.20151106-0ubuntu1
amd64 [installed]
qtdeclarative5-dev-tools/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-qtquick2-plugin/xenial,now 5.5.1-2ubuntu6 amd64
[installed]
qtdeclarative5-test-plugin/xenial,now 5.5.1-2ubuntu6 amd64 [installed]
qtdeclarative5-ubuntu-ui-toolkit-plugin/xenial,now
1.3.1918+16.04.20160404-0ubuntu1 amd64 [installed]
qtdeclarative5-unity-action-plugin/xenial,now
1.1.0+14.04.20140304-0ubuntu2~gcc5.1 amd64 [installed]
qttranslations5-l10n/xenial,xenial,now 5.5.1-2build1 all [installed]
sni-qt/xenial-updates,now 0.2.7+16.04.20170217.1-0ubuntu1 amd64
[installed]

Best regards,

Wiler

On Wed, Mar 15, 2017 at 11:07 AM, Sandeep Thakkar <
sandeep.thakkar@enterprisedb.com> wrote:

Hi Wiler,

Could you run the installer with the command line option "--debugtrace
debug.txt" and send us 'debug.txt'?

On Wed, Mar 15, 2017 at 5:25 PM, Dave Page <dpage@pgadmin.org> wrote:

On Wed, Mar 15, 2017 at 11:40 AM, Wiler Coelho Jr.
<wiler.listas@gmail.com> wrote:

Hello,

I've got the following reply from: "EnterpriseDB Customer Support":

" Hello Wiler,

Hope you are doing well.

As we can see you are installing postgresql 9.6 on Ubuntu 16.04

which is

not supported by EDB, so we are not able to provide support on this.

Please find below link which tells you about the supoorted

platform for

Postgresql:

https://www.enterprisedb.com/services/edb-supported-products

-and-platforms

We recommend you to use supported platform to install

postgresql.

Hope this helps."

So, there's no workaround?

16.04 is supported - that's a typo on the page (our PG supported
platform versions should match EDB Advanced Server of the same
version, which does list 16.04).

Sandeep; please have someone investigate this issue.

I'll ping people to get the page corrected and support updated.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

--
Sandeep Thakkar
EDB

--
Sandeep Thakkar
EDB

--
Sandeep Thakkar
EDB