BUG #14611: Black screen when launching pgadmin4
The following bug has been logged on the website:
Bug reference: 14611
Logged by: UNG David
Email address: david.ung@fr.abnamro.com
PostgreSQL version: 9.6.2
Operating system: Windows server 2008R2
Description:
Hello,
I have an issue when I launch pgadmin tool. In fact, I have a black screen
when the pgadmin is opened and I do not see anything in the window.
So I have try to install the old version 9.5.6 and I can manage the
databases.
Do you know what is the bug in version 9.6.2?
Thanks for your help.
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On Mon, Apr 3, 2017 at 10:42 AM, <david.ung@fr.abnamro.com> wrote:
The following bug has been logged on the website:
Bug reference: 14611
Logged by: UNG David
Email address: david.ung@fr.abnamro.com
PostgreSQL version: 9.6.2
Operating system: Windows server 2008R2
Description:Hello,
I have an issue when I launch pgadmin tool. In fact, I have a black screen
when the pgadmin is opened and I do not see anything in the window.So I have try to install the old version 9.5.6 and I can manage the
databases.Do you know what is the bug in version 9.6.2?
Thanks for your help.
First, and major point, PgAdmin is _NOT_ a part of PostgreSQL. It is a 3rd
party application written by a different set of developers. It is supported
by them, not the PostgreSQL people.
Perhaps more helpful would be if you were to say what version of PgAdmin
you are running. The latesrt is PgAdmin 4 version 1.3. It is said to work
with PostgreSQL 9.6 and above. You may need to upgrade to this version of
PgAdmin.
https://www.pgadmin.org/
--
"Irrigation of the land with seawater desalinated by fusion power is
ancient. It's called 'rain'." -- Michael McClary, in alt.fusion
Maranatha! <><
John McKown
Hello,
Thanks for your answer.
When I downloaded, I have only "Interactive installer by EnterpriseDB"
which is packaged with Postgres, Pgadmin.
My pgadmin is in version 4. I don't have more details.
When I launched pgadmin 4, I have this screen :
So for me, I thnik this package 9.6.2 has been tested before publish no ?
Cordialement, / Best Regards,
David Ung (Ext.) | Direction des Systèmes d'Information | Infrastructure
Banque Neuflize OBC | Groupe ABN AMRO | 3, avenue Hoche | 75008 Paris
www.neuflizeobc.fr | www.prismes.neuflizeobc.fr
Neuflize OBC, élue meilleure banque privée en France en 2016
Neuflize OBC, lance en 2017, Prismes un site internet dédié aux
entrepreneurs
From: John McKown <john.archie.mckown@gmail.com>
To: david.ung@fr.abnamro.com,
Cc: pgsql-bugs <pgsql-bugs@postgresql.org>
Date: 03/04/2017 18:04
Subject: Re: [BUGS] BUG #14611: Black screen when launching
pgadmin4
On Mon, Apr 3, 2017 at 10:42 AM, <david.ung@fr.abnamro.com> wrote:
The following bug has been logged on the website:
Bug reference: 14611
Logged by: UNG David
Email address: david.ung@fr.abnamro.com
PostgreSQL version: 9.6.2
Operating system: Windows server 2008R2
Description:
Hello,
I have an issue when I launch pgadmin tool. In fact, I have a black screen
when the pgadmin is opened and I do not see anything in the window.
So I have try to install the old version 9.5.6 and I can manage the
databases.
Do you know what is the bug in version 9.6.2?
Thanks for your help.
?First, and major point, PgAdmin is _NOT_ a part of PostgreSQL. It is a
3rd party application written by a different set of developers. It is
supported by them, not the PostgreSQL people.
Perhaps more helpful would be if you were to say what version of PgAdmin
you are running. The latesrt is PgAdmin 4 version 1.3. It is said to work
with PostgreSQL 9.6 and above. You may need to upgrade to this version of
PgAdmin.
https://www.pgadmin.org/
?
--
"Irrigation of the land with seawater desalinated by fusion power is
ancient. It's called 'rain'." -- Michael McClary, in alt.fusion
Maranatha! <><
John McKown
This message has been sent by ABN AMRO Bank N.V., which has its seat at Gustav Mahlerlaan 10 (1082 PP) Amsterdam, the Netherlands, and is registered in the Commercial Register of Amsterdam under number 34334259.
Le présent message est envoyé par ABN AMRO Bank N.V., dont le siège social est situé au 10 Gustav Mahlerlaan, 1082 PP Amsterdam, Pays-Bas, et est inscrite au registre du commerce d’Amsterdam sous le numéro 34334259.
On Tue, Apr 4, 2017 at 10:51 AM, <david.ung@fr.abnamro.com> wrote:
Hello,
Thanks for your answer.
When I downloaded, I have only "Interactive installer by EnterpriseDB"
which is packaged with Postgres, Pgadmin.
My pgadmin is in version 4. I don't have more details.When I launched pgadmin 4, I have this screen :
So for me, I thnik this package 9.6.2 has been tested before publish no ?
It has been extensively tested by a dedicated team of QA people, but
unfortunately it's not feasible to test every possible combination of
hardware/software there is.
This particular issue has been seen a few times in the field, but never
reproduced by us. It has become apparent that it's a known issue in
QtWebEngine on which current versions of pgAdmin are built. I have created
a test build (just pgAdmin, not including the database server) which is
available here: https://developer.pgadmin.org/~dpage/. This build uses an
alternative rendering engine - please let us know if it works (reports from
others affected are that it does solve the problem).
Thanks.
--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake
EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company
Hello,
I have installed the pgadmin provided by you and I have the same problem
when I launch your version.
It's very strange. Do I need install java or another tools ?
Cordialement, / Best Regards,
David Ung (Ext.) | Direction des Systèmes d'Information | Infrastructure
Banque Neuflize OBC | Groupe ABN AMRO | 3, avenue Hoche | 75008 Paris
www.neuflizeobc.fr | www.prismes.neuflizeobc.fr
Neuflize OBC, élue meilleure banque privée en France en 2016
Neuflize OBC, lance en 2017, Prismes un site internet dédié aux
entrepreneurs
From: Dave Page <dpage@pgadmin.org>
To: david.ung@fr.abnamro.com,
Cc: John McKown <john.archie.mckown@gmail.com>, pgsql-bugs
<pgsql-bugs@postgresql.org>
Date: 04/04/2017 17:34
Subject: Re: [BUGS] BUG #14611: Black screen when launching
pgadmin4
On Tue, Apr 4, 2017 at 10:51 AM, <david.ung@fr.abnamro.com> wrote:
Hello,
Thanks for your answer.
When I downloaded, I have only "Interactive installer by EnterpriseDB"
which is packaged with Postgres, Pgadmin.
My pgadmin is in version 4. I don't have more details.
When I launched pgadmin 4, I have this screen :
So for me, I thnik this package 9.6.2 has been tested before publish no ?
It has been extensively tested by a dedicated team of QA people, but
unfortunately it's not feasible to test every possible combination of
hardware/software there is.
This particular issue has been seen a few times in the field, but never
reproduced by us. It has become apparent that it's a known issue in
QtWebEngine on which current versions of pgAdmin are built. I have created
a test build (just pgAdmin, not including the database server) which is
available here: https://developer.pgadmin.org/~dpage/. This build uses an
alternative rendering engine - please let us know if it works (reports
from others affected are that it does solve the problem).
Thanks.
--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake
EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company
This message has been sent by ABN AMRO Bank N.V., which has its seat at Gustav Mahlerlaan 10 (1082 PP) Amsterdam, the Netherlands, and is registered in the Commercial Register of Amsterdam under number 34334259.
Le présent message est envoyé par ABN AMRO Bank N.V., dont le siège social est situé au 10 Gustav Mahlerlaan, 1082 PP Amsterdam, Pays-Bas, et est inscrite au registre du commerce d’Amsterdam sous le numéro 34334259.
On Thu, Apr 6, 2017 at 4:29 PM, <david.ung@fr.abnamro.com> wrote:
Hello,
I have installed the pgadmin provided by you and I have the same problem
when I launch your version.
Are you certain you're starting the standalone version? It'll have it's own
separate start menu icon - it doesn't update the version bundled with
PostgreSQL.
It's very strange. Do I need install java or another tools ?
No.
Cordialement, / Best Regards,
* David Ung* (Ext.) | Direction des Systèmes d'Information |
Infrastructure
Banque Neuflize OBC | Groupe ABN AMRO | 3, avenue Hoche | 75008 Paris
*www.neuflizeobc.fr* <http://www.neuflizeobc.fr/> |
*www.prismes.neuflizeobc.fr* <http://www.prismes.neuflizeobc.fr/>
*Neuflize OBC, élue meilleure banque privée en France en 2016*
*Neuflize OBC, lance en 2017, Prismes un site internet dédié aux
entrepreneurs*From: Dave Page <dpage@pgadmin.org>
To: david.ung@fr.abnamro.com,
Cc: John McKown <john.archie.mckown@gmail.com>, pgsql-bugs <
pgsql-bugs@postgresql.org>
Date: 04/04/2017 17:34
Subject: Re: [BUGS] BUG #14611: Black screen when launching
pgadmin4
------------------------------On Tue, Apr 4, 2017 at 10:51 AM, <*david.ung@fr.abnamro.com*
<david.ung@fr.abnamro.com>> wrote:
Hello,Thanks for your answer.
When I downloaded, I have only "Interactive installer by EnterpriseDB"
which is packaged with Postgres, Pgadmin.
My pgadmin is in version 4. I don't have more details.When I launched pgadmin 4, I have this screen :
So for me, I thnik this package 9.6.2 has been tested before publish no ?
It has been extensively tested by a dedicated team of QA people, but
unfortunately it's not feasible to test every possible combination of
hardware/software there is.This particular issue has been seen a few times in the field, but never
reproduced by us. It has become apparent that it's a known issue in
QtWebEngine on which current versions of pgAdmin are built. I have created
a test build (just pgAdmin, not including the database server) which is
available here: *https://developer.pgadmin.org/~dpage/*
<https://developer.pgadmin.org/~dpage/>. This build uses an alternative
rendering engine - please let us know if it works (reports from others
affected are that it does solve the problem).Thanks.
--
Dave Page
Blog: *http://pgsnake.blogspot.com* <http://pgsnake.blogspot.com/>
Twitter: @pgsnakeEnterpriseDB UK: *http://www.enterprisedb.com*
<http://www.enterprisedb.com/>
The Enterprise PostgreSQL CompanyThis message has been sent by ABN AMRO Bank N.V., which has its seat at
Gustav Mahlerlaan 10 (1082 PP) Amsterdam, the Netherlands, and is
registered in the Commercial Register of Amsterdam under number 34334259.
Le présent message est envoyé par ABN AMRO Bank N.V., dont le siège social
est situé au 10 Gustav Mahlerlaan, 1082 PP Amsterdam, Pays-Bas, et est
inscrite au registre du commerce d’Amsterdam sous le numéro 34334259.
--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake
EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company
Yes, I have execute the standalone version.
I have 2 pgadmin, and I have test the two version.
Cordialement, / Best Regards,
David Ung (Ext.) | Direction des Systèmes d'Information | Infrastructure
Banque Neuflize OBC | Groupe ABN AMRO | 3, avenue Hoche | 75008 Paris
www.neuflizeobc.fr | www.prismes.neuflizeobc.fr
Neuflize OBC, élue meilleure banque privée en France en 2016
Neuflize OBC, lance en 2017, Prismes un site internet dédié aux
entrepreneurs
From: Dave Page <dpage@pgadmin.org>
To: david.ung@fr.abnamro.com,
Cc: John McKown <john.archie.mckown@gmail.com>, pgsql-bugs
<pgsql-bugs@postgresql.org>
Date: 06/04/2017 17:34
Subject: Re: [BUGS] BUG #14611: Black screen when launching
pgadmin4
On Thu, Apr 6, 2017 at 4:29 PM, <david.ung@fr.abnamro.com> wrote:
Hello,
I have installed the pgadmin provided by you and I have the same problem
when I launch your version.
Are you certain you're starting the standalone version? It'll have it's
own separate start menu icon - it doesn't update the version bundled with
PostgreSQL.
It's very strange. Do I need install java or another tools ?
No.
Cordialement, / Best Regards,
David Ung (Ext.) | Direction des Systèmes d'Information | Infrastructure
Banque Neuflize OBC | Groupe ABN AMRO | 3, avenue Hoche | 75008 Paris
www.neuflizeobc.fr | www.prismes.neuflizeobc.fr
Neuflize OBC, élue meilleure banque privée en France en 2016
Neuflize OBC, lance en 2017, Prismes un site internet dédié aux
entrepreneurs
From: Dave Page <dpage@pgadmin.org>
To: david.ung@fr.abnamro.com,
Cc: John McKown <john.archie.mckown@gmail.com>, pgsql-bugs <
pgsql-bugs@postgresql.org>
Date: 04/04/2017 17:34
Subject: Re: [BUGS] BUG #14611: Black screen when launching
pgadmin4
On Tue, Apr 4, 2017 at 10:51 AM, <david.ung@fr.abnamro.com> wrote:
Hello,
Thanks for your answer.
When I downloaded, I have only "Interactive installer by EnterpriseDB"
which is packaged with Postgres, Pgadmin.
My pgadmin is in version 4. I don't have more details.
When I launched pgadmin 4, I have this screen :
So for me, I thnik this package 9.6.2 has been tested before publish no ?
It has been extensively tested by a dedicated team of QA people, but
unfortunately it's not feasible to test every possible combination of
hardware/software there is.
This particular issue has been seen a few times in the field, but never
reproduced by us. It has become apparent that it's a known issue in
QtWebEngine on which current versions of pgAdmin are built. I have created
a test build (just pgAdmin, not including the database server) which is
available here: https://developer.pgadmin.org/~dpage/. This build uses an
alternative rendering engine - please let us know if it works (reports
from others affected are that it does solve the problem).
Thanks.
--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake
EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company
This message has been sent by ABN AMRO Bank N.V., which has its seat at
Gustav Mahlerlaan 10 (1082 PP) Amsterdam, the Netherlands, and is
registered in the Commercial Register of Amsterdam under number 34334259.
Le présent message est envoyé par ABN AMRO Bank N.V., dont le siège social
est situé au 10 Gustav Mahlerlaan, 1082 PP Amsterdam, Pays-Bas, et est
inscrite au registre du commerce d?Amsterdam sous le numéro 34334259.
--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake
EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company
This message has been sent by ABN AMRO Bank N.V., which has its seat at Gustav Mahlerlaan 10 (1082 PP) Amsterdam, the Netherlands, and is registered in the Commercial Register of Amsterdam under number 34334259.
Le présent message est envoyé par ABN AMRO Bank N.V., dont le siège social est situé au 10 Gustav Mahlerlaan, 1082 PP Amsterdam, Pays-Bas, et est inscrite au registre du commerce d’Amsterdam sous le numéro 34334259.
On Thu, Apr 6, 2017 at 4:57 PM, <david.ung@fr.abnamro.com> wrote:
Yes, I have execute the standalone version.
I have 2 pgadmin, and I have test the two version.
Then I have no idea I'm afraid. Other users have all reported that the new
build fixes this problem for them. The bug is a known issue in QtWebEngine,
which the test build doesn't use at all.
Can you provide a screenshot of the issue, shown in the test build please?
Cordialement, / Best Regards,
* David Ung* (Ext.) | Direction des Systèmes d'Information |
Infrastructure
Banque Neuflize OBC | Groupe ABN AMRO | 3, avenue Hoche | 75008 Paris
*www.neuflizeobc.fr* <http://www.neuflizeobc.fr/> |
*www.prismes.neuflizeobc.fr* <http://www.prismes.neuflizeobc.fr/>
*Neuflize OBC, élue meilleure banque privée en France en 2016*
*Neuflize OBC, lance en 2017, Prismes un site internet dédié aux
entrepreneurs*From: Dave Page <dpage@pgadmin.org>
To: david.ung@fr.abnamro.com,
Cc: John McKown <john.archie.mckown@gmail.com>, pgsql-bugs <
pgsql-bugs@postgresql.org>
Date: 06/04/2017 17:34
Subject: Re: [BUGS] BUG #14611: Black screen when launching
pgadmin4
------------------------------On Thu, Apr 6, 2017 at 4:29 PM, <*david.ung@fr.abnamro.com*
<david.ung@fr.abnamro.com>> wrote:
Hello,I have installed the pgadmin provided by you and I have the same problem
when I launch your version.Are you certain you're starting the standalone version? It'll have it's
own separate start menu icon - it doesn't update the version bundled with
PostgreSQL.It's very strange. Do I need install java or another tools ?
No.
Cordialement, / Best Regards,
* David Ung* (Ext.) | Direction des Systèmes d'Information |
Infrastructure
Banque Neuflize OBC | Groupe ABN AMRO | 3, avenue Hoche | 75008 Paris
*www.neuflizeobc.fr* <http://www.neuflizeobc.fr/> |
*www.prismes.neuflizeobc.fr* <http://www.prismes.neuflizeobc.fr/>
*Neuflize OBC, élue meilleure banque privée en France en 2016*
*Neuflize OBC, lance en 2017, Prismes un site internet dédié aux
entrepreneurs*From: Dave Page <*dpage@pgadmin.org* <dpage@pgadmin.org>>
To: *david.ung@fr.abnamro.com* <david.ung@fr.abnamro.com>,
Cc: John McKown <*john.archie.mckown@gmail.com*
<john.archie.mckown@gmail.com>>, pgsql-bugs <*pgsql-bugs@postgresql.org*
<pgsql-bugs@postgresql.org>>
Date: 04/04/2017 17:34
Subject: Re: [BUGS] BUG #14611: Black screen when launching
pgadmin4
------------------------------On Tue, Apr 4, 2017 at 10:51 AM, <*david.ung@fr.abnamro.com*
<david.ung@fr.abnamro.com>> wrote:
Hello,Thanks for your answer.
When I downloaded, I have only "Interactive installer by EnterpriseDB"
which is packaged with Postgres, Pgadmin.
My pgadmin is in version 4. I don't have more details.When I launched pgadmin 4, I have this screen :
So for me, I thnik this package 9.6.2 has been tested before publish no ?
It has been extensively tested by a dedicated team of QA people, but
unfortunately it's not feasible to test every possible combination of
hardware/software there is.This particular issue has been seen a few times in the field, but never
reproduced by us. It has become apparent that it's a known issue in
QtWebEngine on which current versions of pgAdmin are built. I have created
a test build (just pgAdmin, not including the database server) which is
available here: *https://developer.pgadmin.org/~dpage/*
<https://developer.pgadmin.org/~dpage/>. This build uses an alternative
rendering engine - please let us know if it works (reports from others
affected are that it does solve the problem).Thanks.
--
Dave Page
Blog: *http://pgsnake.blogspot.com* <http://pgsnake.blogspot.com/>
Twitter: @pgsnakeEnterpriseDB UK: *http://www.enterprisedb.com*
<http://www.enterprisedb.com/>
The Enterprise PostgreSQL CompanyThis message has been sent by ABN AMRO Bank N.V., which has its seat at
Gustav Mahlerlaan 10 (1082 PP) Amsterdam, the Netherlands, and is
registered in the Commercial Register of Amsterdam under number 34334259.
Le présent message est envoyé par ABN AMRO Bank N.V., dont le siège social
est situé au 10 Gustav Mahlerlaan, 1082 PP Amsterdam, Pays-Bas, et est
inscrite au registre du commerce d’Amsterdam sous le numéro 34334259.--
Dave Page
Blog: *http://pgsnake.blogspot.com* <http://pgsnake.blogspot.com/>
Twitter: @pgsnakeEnterpriseDB UK: *http://www.enterprisedb.com*
<http://www.enterprisedb.com/>
The Enterprise PostgreSQL CompanyThis message has been sent by ABN AMRO Bank N.V., which has its seat at
Gustav Mahlerlaan 10 (1082 PP) Amsterdam, the Netherlands, and is
registered in the Commercial Register of Amsterdam under number 34334259.
Le présent message est envoyé par ABN AMRO Bank N.V., dont le siège social
est situé au 10 Gustav Mahlerlaan, 1082 PP Amsterdam, Pays-Bas, et est
inscrite au registre du commerce d’Amsterdam sous le numéro 34334259.
--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake
EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company