BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3

Started by PG Bug reporting formalmost 3 years ago3 messagesbugs
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#1PG Bug reporting form
noreply@postgresql.org

The following bug has been logged on the website:

Bug reference: 17934
Logged by: Tony Marston
Email address: tony@tonymarston.net
PostgreSQL version: 15.3
Operating system: Windows 10
Description:

I have just upgraded from version 15.2 to 15.3, but when I try to run
pgAdmin there is a long time delay before it comes up with the message: "The
pgAdmin 4 server could not be contacted". Below that it shows full details
of the error which ends with the following:

import psutil
File "E:\Program Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
raise ImportError(msg)
ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
C extension module was built for another version of psutil (5.9.3 instead of
5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
clean the virtual env somehow, then reinstall

How do I fix this error?

#2Sandeep Thakkar
sandeep.thakkar@enterprisedb.com
In reply to: PG Bug reporting form (#1)
Re: BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3

Manika,
Can you please check this?

On Tue, May 16, 2023 at 2:37 PM PG Bug reporting form <
noreply@postgresql.org> wrote:

The following bug has been logged on the website:

Bug reference: 17934
Logged by: Tony Marston
Email address: tony@tonymarston.net
PostgreSQL version: 15.3
Operating system: Windows 10
Description:

I have just upgraded from version 15.2 to 15.3, but when I try to run
pgAdmin there is a long time delay before it comes up with the message:
"The
pgAdmin 4 server could not be contacted". Below that it shows full details
of the error which ends with the following:

import psutil
File "E:\Program Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
raise ImportError(msg)
ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
C extension module was built for another version of psutil (5.9.3 instead
of
5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
clean the virtual env somehow, then reinstall

How do I fix this error?

--
Sandeep Thakkar

#3Manika Singhal
manika.singhal@enterprisedb.com
In reply to: Sandeep Thakkar (#2)
Re: BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3

Hi Tony,
Sorry for the late response on this, we investigated the issue and released the installer with package revision no.2 (postgresql-15.3-2-windows-x64.exe) to resolve this issue.

Please try downloading the installer from https://www.enterprisedb.com/downloads/postgres-postgresql-downloads

--
Thanks & Regards
Manika Singhal
EDB Pune

Show quoted text

On 21-May-2023, at 9:08 AM, Sandeep Thakkar <sandeep.thakkar@enterprisedb.com> wrote:

Manika,
Can you please check this?

On Tue, May 16, 2023 at 2:37 PM PG Bug reporting form <noreply@postgresql.org <mailto:noreply@postgresql.org>> wrote:

The following bug has been logged on the website:

Bug reference: 17934
Logged by: Tony Marston
Email address: tony@tonymarston.net <mailto:tony@tonymarston.net>
PostgreSQL version: 15.3
Operating system: Windows 10
Description:

I have just upgraded from version 15.2 to 15.3, but when I try to run
pgAdmin there is a long time delay before it comes up with the message: "The
pgAdmin 4 server could not be contacted". Below that it shows full details
of the error which ends with the following:

import psutil
File "E:\Program Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
raise ImportError(msg)
ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
C extension module was built for another version of psutil (5.9.3 instead of
5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
clean the virtual env somehow, then reinstall

How do I fix this error?

--
Sandeep Thakkar