Support issues

Started by David Linkover 24 years ago14 messagesgeneral
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#1David Link
dlink@soundscan.com

Hi,

I joined this mailing list on Tuesday. And today, Friday, I still
haven't seen a single post. So I'll ask a question, and excuse me if
it's out of form ...

I swapped out Oracle with PostgreSQL about one month ago. And I pretty
happy about it. I still need to sell the idea to managment in our
firm. We're still prototyping.

While I feel confortable supporting Postgres myself with the abondant
on-line help available, and where that fails, looking at the code itself
-- the company would be happier not relying on one man to handle it.

Are there support contracts available for PostgreSQL? I know Great
Bridges just closed there doors. That is sadding.

Thank you.

David Link
Programmer
VNU Entertainment
White Plains, NY

#2Tom Lane
tgl@sss.pgh.pa.us
In reply to: David Link (#1)
PG mailing list problems (was Re: Support issues)

David Link <dlink@soundscan.com> writes:

I joined this mailing list on Tuesday. And today, Friday, I still
haven't seen a single post.

I was about to say that your mailer setup must be broken --- my mail
logs show more than ninety posts in pgsql-general since Tuesday.

However, the mailing list archive engine at
http://fts.postgresql.org/db/mw/ doesn't see 'em either; and earlier
today I was wondering why it couldn't find a pgsql-ports posting I
wanted from a couple days ago. So it's getting a rather selective
subset of posts too.

Marc, I think there is something rotten in Denmark: certain mail lists
are not getting sent out to certain addresses, looks like.

regards, tom lane

#3Tom Lane
tgl@sss.pgh.pa.us
In reply to: David Link (#1)
Re: Support issues

David Link <dlink@soundscan.com> writes:

Are there support contracts available for PostgreSQL? I know Great
Bridges just closed there doors. That is sadding.

PostgreSQL Inc is still in business. See also
http://www.us.postgresql.org/users-lounge/commercial-support.html

regards, tom lane

#4Bradley McLean
brad@bradm.net
In reply to: Tom Lane (#2)
Re: PG mailing list problems (was Re: Support issues)

* Tom Lane (tgl@sss.pgh.pa.us) [011005 13:58]:

David Link <dlink@soundscan.com> writes:

I joined this mailing list on Tuesday. And today, Friday, I still
haven't seen a single post.

Marc, I think there is something rotten in Denmark: certain mail lists
are not getting sent out to certain addresses, looks like.

I'm seeing a behaviour I'd describe as "bursty". A day
of silence, followed by a deluge of messages, followed by silence ...
No ascertainable pattern. I looked for problems on my end first, but
it's only affecting traffic from postgres.org.

-Brad

#5Frank Joerdens
frank@joerdens.de
In reply to: Bradley McLean (#4)
Re: PG mailing list problems (was Re: Support issues)

* Tom Lane (tgl@sss.pgh.pa.us) [011005 13:58]:

David Link <dlink@soundscan.com> writes:

I joined this mailing list on Tuesday. And today, Friday, I still
haven't seen a single post.

Marc, I think there is something rotten in Denmark: certain mail lists
are not getting sent out to certain addresses, looks like.

I'm seeing a behaviour I'd describe as "bursty". A day
of silence, followed by a deluge of messages, followed by silence ...
No ascertainable pattern. I looked for problems on my end first, but
it's only affecting traffic from postgres.org.

-------------- end quote --------------

For me it only affects pgsl-general at the moment. The last mail I
received from there is dated 30 September. Mails form pgsl-hackers, sql,
interfaces and php are OK. I've seen "bursty" behaviour before too.

I was only able to reply to this thread by going to

http://archives2.us.postgresql.org/pgsql-general/2001-10/msg00128.php

and copying the quoted mail above from the web page.

The only thing that is non-standard or queer (I don't really know
whether any mailers still pay attention to it) about our mail server is
that reverse lookup for it's IP address does not work at the moment (we
have a hidden primary and trying to do classless in-addr-arpa delegation
for our /28 subnet which our ISP seems to be confused about, I think).

Regards, Frank

#6Tom Lane
tgl@sss.pgh.pa.us
In reply to: Frank Joerdens (#5)
Re: PG mailing list problems (was Re: Support issues)

Frank Joerdens <frank@joerdens.de> writes:

* Tom Lane (tgl@sss.pgh.pa.us) [011005 13:58]:

Marc, I think there is something rotten in Denmark: certain mail lists
are not getting sent out to certain addresses, looks like.

For me it only affects pgsl-general at the moment. The last mail I
received from there is dated 30 September. Mails form pgsl-hackers, sql,
interfaces and php are OK. I've seen "bursty" behaviour before too.

The only thing that is non-standard or queer (I don't really know
whether any mailers still pay attention to it) about our mail server is
that reverse lookup for it's IP address does not work at the moment

My RDNS is busted too, but I'm not having any trouble receiving PG mail.
So the problem is probably not that...

regards, tom lane

#7Jim Caley
caley@chesco.com
In reply to: Tom Lane (#6)
Re: PG mailing list problems (was Re: Support issues)

Has anyone heard any more about this problem? I also haven't gotten anything
from pgsql-general since Oct. 1. The other lists seem to be working fine for
me.

I tried re-subscribing, plus sending an e-mail to pgsql-general-admin. The
re-subscribe seemed to go normally and successfully, but I still haven't
received any postings. I haven't heard back from the admin yet.

I got the info below from the archives. I'll have to check back there to even
see if this post made it through, I guess. :(

Thanks,
Jim
--

Show quoted text

Re: PG mailing list problems (was Re: Support issues)

From: Tom Lane <tgl@sss.pgh.pa.us>
To: Frank Joerdens <frank@joerdens.de>
Subject: Re: PG mailing list problems (was Re: Support issues)
Date: Sun, 07 Oct 2001 10:02:46 -0400

Frank Joerdens <frank@joerdens.de> writes:

* Tom Lane (tgl@sss.pgh.pa.us) [011005 13:58]:

Marc, I think there is something rotten in Denmark: certain mail lists
are not getting sent out to certain addresses, looks like.

For me it only affects pgsl-general at the moment. The last mail I
received from there is dated 30 September. Mails form pgsl-hackers, sql,
interfaces and php are OK. I've seen "bursty" behaviour before too.

The only thing that is non-standard or queer (I don't really know
whether any mailers still pay attention to it) about our mail server is
that reverse lookup for it's IP address does not work at the moment

My RDNS is busted too, but I'm not having any trouble receiving PG mail.
So the problem is probably not that...

regards, tom lane

#8David Link
dlink@soundscan.com
In reply to: Jim Caley (#7)
Re: PG mailing list problems (was Re: Support issues)

I signed up 02-Oct-2001 and just today started to receive a stream of
msgs from pgsql-general. So it wasn't working for me and now it is. I
hope this helps.
-David

Jim Caley wrote:

Show quoted text

Has anyone heard any more about this problem? I also haven't gotten anything
from pgsql-general since Oct. 1. The other lists seem to be working fine for
me.

I tried re-subscribing, plus sending an e-mail to pgsql-general-admin. The
re-subscribe seemed to go normally and successfully, but I still haven't
received any postings. I haven't heard back from the admin yet.

I got the info below from the archives. I'll have to check back there to even
see if this post made it through, I guess. :(

Thanks,
Jim
--

Re: PG mailing list problems (was Re: Support issues)

From: Tom Lane <tgl@sss.pgh.pa.us>
To: Frank Joerdens <frank@joerdens.de>
Subject: Re: PG mailing list problems (was Re: Support issues)
Date: Sun, 07 Oct 2001 10:02:46 -0400

Frank Joerdens <frank@joerdens.de> writes:

* Tom Lane (tgl@sss.pgh.pa.us) [011005 13:58]:

Marc, I think there is something rotten in Denmark: certain mail lists
are not getting sent out to certain addresses, looks like.

For me it only affects pgsl-general at the moment. The last mail I
received from there is dated 30 September. Mails form pgsl-hackers, sql,
interfaces and php are OK. I've seen "bursty" behaviour before too.

The only thing that is non-standard or queer (I don't really know
whether any mailers still pay attention to it) about our mail server is
that reverse lookup for it's IP address does not work at the moment

My RDNS is busted too, but I'm not having any trouble receiving PG mail.
So the problem is probably not that...

regards, tom lane

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#9Alvar Freude
alvar.freude@merz-akademie.de
In reply to: Jim Caley (#7)
Re: PG mailing list problems (was Re: Support issues)

Hi,

Has anyone heard any more about this problem? I also haven't gotten
anything from pgsql-general since Oct. 1. The other lists seem to be
working fine for me.

I got since about one hour mails to an old account, which I disabled months
ago.
Perhaps someone took an old backup?

Ciao
Alvar

--
Experiment about censorship: http://odem.org/insert_coin/imkp2001.html
http://odem.org/insert_coin/
Blaster: http://a-blast.org/

#10Alvar Freude
alvar@agi.de
In reply to: Jim Caley (#7)
Re: PG mailing list problems (was Re: Support issues)

Hi,

Has anyone heard any more about this problem? I also haven't gotten
anything from pgsql-general since Oct. 1. The other lists seem to be
working fine for me.

I got since about one hour mails to an old account, which I disabled months
ago.
Perhaps someone took an old backup?

Ciao
Alvar

--
Experiment about censorship: http://odem.org/insert_coin/imkp2001.html
http://odem.org/insert_coin/
Blaster: http://a-blast.org/

#11David Link
dlink@soundscan.com
In reply to: Jim Caley (#7)
Re: PG mailing list problems (was Re: Support issues)

Jim Caley wrote:

Has anyone heard any more about this problem? I also haven't gotten anything
from pgsql-general since Oct. 1. The other lists seem to be working fine for
me.

I am still only getting a few of the pgsql-general postings. I know
this by checking the archives.

#12Culley Harrelson
culleyharrelson@yahoo.com
In reply to: David Link (#11)
Re: PG mailing list problems (was Re: Support issues)

I have the exact opposite problem-- I keep turning off direct mailing for
pgsql-general (with successfull confirmation) and it keeps sending me mail
anyway! haha

culley

--- David Link <dlink@soundscan.com> wrote:

Jim Caley wrote:

Has anyone heard any more about this problem? I also haven't gotten

anything

from pgsql-general since Oct. 1. The other lists seem to be working

fine for

me.

I am still only getting a few of the pgsql-general postings. I know
this by checking the archives.

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#13Andrew Gould
andrewgould@yahoo.com
In reply to: David Link (#11)
Re: PG mailing list problems (was Re: Support issues)

I'm receiving mail from the list very sporadically.

Andrew

--- David Link <dlink@soundscan.com> wrote:

Jim Caley wrote:

Has anyone heard any more about this problem? I

also haven't gotten anything

from pgsql-general since Oct. 1. The other lists

seem to be working fine for

me.

I am still only getting a few of the pgsql-general
postings. I know
this by checking the archives.

---------------------------(end of
broadcast)---------------------------
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#14Jeff Boes
jboes@nexcerpt.com
In reply to: David Link (#11)
Re: PG mailing list problems (was Re: Support issues)

On Thu, 11 Oct 2001 10:13:37 -0400
David Link <dlink@soundscan.com> wrote:

Jim Caley wrote:

Has anyone heard any more about this problem? I also haven't gotten anything
from pgsql-general since Oct. 1. The other lists seem to be working fine for
me.

I am still only getting a few of the pgsql-general postings. I know
this by checking the archives.

Hmm ... my problem is almost the opposite. I signed up for a half-dozen
lists 'NOMAIL', so I could post through Usenet. Suddenly, I'm getting mail
from all the lists...